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Jetmaster

When your Jetmaster gas log fire starts playing up, you need a reliable service team that understands these heating systems inside and out. At HR Heating and Cooling, we specialise in professional Jetmaster service and repairs in Melbourne, and can make certain your gas log fire operates safely and efficiently when you need it most.

Our ARC-authorised technicians (AU066589) bring over 120 years of combined experience to every service call, delivering the knowledge your Jetmaster requires.

Connect with us online or by phone to book your Jetmaster service!

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Pensioner Discounts

15% off services

Contact Matt today for a quote on 0484 044 651
Jetmaster

Common Issues a Jetmaster Service Can Solve

Your Jetmaster gas log fire should provide years of reliable warmth and atmosphere, and popular models include the Universal Double Sided, Universal Freestanding, and Universal Inserts. However, like any heating system, they require professional attention when issues arise. Our talented technicians regularly address common problems like:

Pilot Light and Ignition Issues

Nothing’s more frustrating than a Jetmaster that won’t light when you need warmth. We diagnose and repair:

  • Pilot lights that won’t stay lit
  • Electronic ignition failures
  • Gas valve malfunctions
  • Thermocouple replacements
  • Control system errors

Our same-day service means you won’t be left in the cold. We carry common Jetmaster parts that allow us to complete most repairs on the spot.

Poor Flame Performance and Productivity

If your Jetmaster isn’t producing the beautiful, consistent flames it should, several issues could be at play, like:

  • Clogged burner ports affecting flame distribution
  • Incorrect gas pressure settings
  • Dirty or damaged logs minimising aesthetic appeal
  • Ventilation problems impacting performance
  • Carbon buildup requiring professional cleaning

Regular Jetmaster service prevents these issues from developing into costly repairs.

The HR Heating and Cooling Difference

Trusted by Melbourne Families and Businesses
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Fixed price call outs, so no hidden charges
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Small business, so we always give personalised service
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Advice on the most efficient way to cool your home
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If at all possible, we always repair rather than replace
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Honest advice if a replacement is required
Jetmaster

Our Jetmaster Service Includes Safety Checks and Carbon Monoxide Testing

Safety is paramount when it comes to gas appliances in your home. Every Jetmaster service we perform includes in-depth carbon monoxide testing using the latest diagnostic equipment. This critical safety measure protects you from potentially harmful gas leaks or incomplete combustion issues.

Our safety inspection covers:

  • Complete CO testing at multiple points
  • Gas connection integrity checks
  • Flue and ventilation assessment
  • Safety shut-off valve testing
  • Heat exchanger inspection for cracks or damage

We recommend professional CO testing every two years for gas heaters, but annual checks provide best possible peace of mind. Our fixed-price call-outs mean no hidden charges–you’ll know exactly what your safety inspection will cost upfront.

What’s Included in Our Jetmaster Servicing

Preventive maintenance is the key to maximising your Jetmaster’s lifespan and performance. Our thorough service includes:

  • Complete burner assembly cleaning
  • Gas pressure testing and adjustment
  • Thermocouple and thermopile testing
  • Control valve inspection and calibration
  • Log set cleaning and positioning
  • Glass cleaning for best possible viewing
  • Gasket and seal inspection
pensioner-discount
Pensioner Discounts

15% off services

Contact Matt today for a quote on 0484 044 651
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Why Choose HR Heating and Cooling for Your Jetmaster Service?

When selecting a service provider for your premium gas log fire, experience and knowledge matter. Here’s what sets us apart for every type of Jetmaster service:

  • Our technicians are trained across all major brands, including Jetmaster
  • Fixed-price call-outs eliminate surprise charges
  • Same-day service and 24/7 emergency availability
  • 90% customer retention rate speaks to our service quality
  • $20 million public liability coverage for your peace of mind
  • 5% off all services we provide for senior citizens
  • 24/7 availability for emergency repairs
  • Same-day service on all work
  • Coverage across all Melbourne suburbs

Our repair-first philosophy means we’ll always give you honest advice about whether your Jetmaster needs minor repairs or more significant work.

Jetmaster Servicing When You Need It Most

Don’t let a faulty Jetmaster force you into enduring the cold this winter. With HR Heating and Cooling, you’re choosing Melbourne’s trusted specialists for all types of gas log fire services! Our combination of technical knowledge, honest pricing, and genuine care for customer safety makes us the preferred choice for Jetmaster service across Melbourne.

Contact Matt today for a quote on 0484 044 651 and experience the difference that professional, reliable service can make.

Our Simple 4-Step Process

Trusted by Melbourne Families and Businesses
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Book Your Service

We aim to fix, not replace, whenever possible.

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Confirmation

We lock in the details and quote.

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Expert Service

Our team arrives on time and gets the job done.

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Peace of Mind

We test, check, and confirm everything works perfectly.

Frequently Asked Questions About Jetmaster Service

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How often should I service my Jetmaster?

We recommend annual servicing for best possible performance and safety. Regular maintenance prevents minor issues from becoming major repairs and will help it operate efficiently throughout winter.

What's included in a standard Jetmaster service?

Our service includes cleaning, safety testing, carbon monoxide checks, component inspection, and performance optimisation. We’ll also advise on any repairs needed.

Why is my Jetmaster making strange noises?

Unusual sounds often indicate expansion and contraction of metal components, but persistent noises may signal loose fittings or gas flow issues. Our technicians can quickly diagnose and resolve noise problems.

Can you service older Jetmaster models?

Absolutely. Our team services all Jetmaster models, from vintage units to the latest installations. We maintain relationships with suppliers to source parts for older models when needed.

How long does a typical service take?

Most standard Jetmaster services take 60-90 minutes. However, if repairs are needed, we’ll provide a clear timeline and cost estimate before proceeding.