About

About HR Heating and Cooling

About Us

Your Trusted Team for Climate Control Repairs

When you need reliable heating and cooling service you can trust, turn to HR Heating and Cooling. As a family-owned company, we’ve completed over 300,000 jobs across the city with a remarkable 90% customer retention rate. Unlike many competitors who push expensive replacements, we’ve built our reputation on a simple principle: honest advice, transparent pricing, and repairs that save our customers money.

As one of the most trusted names in Melbourne, climate control, we service over 15,000 active customers across homes, schools, nursing homes, and commercial properties. Our ARC-authorised technicians (AU066589) are available 24/7 for emergencies, providing same-day service on all work with fixed-price call-outs and no hidden charges.

Whether you’re dealing with a gas heating breakdown in winter or need urgent air conditioning repairs during a scorching summer day, Matt and the team are just one call away at 0484 044 651.

Group 58
Fixed Price Call Outs

No hidden fees

Contact Matt today for a quote on 0484 044 651
About Us

Our Story – Building Trust Through Transparency

After working in the heating and cooling industry for years, we saw how so many were being let down by unclear pricing, dishonest recommendations, and impersonal service. That’s why in 2015, we established HR Heating and Cooling with a different approach. We built our business on transparency, accessibility, and genuine care for every customer.

Our repair-first philosophy saves customers an average of 60-70% compared to unnecessary replacements. We’re proud to be the company that tells you when a simple repair will fix your problem, not the one pushing a costly new system you don’t need. This honest approach, combined with our deep knowledge in complex systems like hydronic heating that many competitors can’t handle, has made us the go-to specialists for reliable climate control services in Melbourne.

Why Melbourne Trusts HR Heating and Cooling

Our commitment to excellence shows in every aspect of our service. Our 4.5-star Google rating reflects the consistent quality and care we bring to every job, from simple repairs to complex commercial installations. As a gesture to our community, we offer a 15% pensioner discount on all services, making comfort affordable for everyone. Our qualifications include:
ARC Authorisation Number AU066589
ARC Authorisation Number: AU066589
ABN 53 592 884 963
ABN: 53 592 884 963
Certified carbon monoxide testing specialists
Certified carbon monoxide testing specialists
Multi-brand manufacturer certifications
Multi-brand manufacturer certifications
24-7 emergency response capability
24/7 emergency response capability
About

What We Do & Our Industry Experience

At HR Heating and Cooling, we’re multi-brand certified specialists working on all major systems including Brivis, Bonaire, Braemar, Breezair, Rinnai, Fujitsu, Daikin, Panasonic, Mitsubishi, and LG. Our team of qualified technical specialists brings over 120+ years of combined industry experience, allowing us to tackle problems that leave other companies stumped.

We’re particularly known for our hydronic heating knowledge. This specialised area roughly 80% of HVAC companies simply can’t service. From boiler repairs to complete hydronic system installations, we handle the complex jobs others have to turn away. Our services span residential and commercial properties, and we can work on:

  • Gas ducted heating
  • Split systems
  • Evaporative cooling
  • Refrigerated air conditioning
  • Carbon monoxide testing
  • Coolroom repairs
  • Apartment air conditioning systems
  • Gas log fireplace

Every gas heater service includes thorough carbon monoxide testing using the latest equipment. We recommend professional checks every two years to protect yourself from this invisible danger.

Brands
Trusted by Melbourne Families and Businesses
Group 58
Fixed Price Call Outs

No hidden fees

Contact Matt today for a quote on 0484 044 651
About

Meet Our Team

Leading HR Heating and Cooling is Matt, our founder and director who remains directly accessible to every customer. Unlike larger companies where you navigate through call centres and layers of management, Matt personally oversees all customer interactions. You can reach him directly at 0484 044 651 for immediate assistance and honest advice.

Our team of talented technical specialists includes:

  • Hydronic heating experts
  • Multi-brand certified technicians
  • Commercial systems specialists
  • Carbon monoxide safety technicians

All team members work together to deliver the personalised service our family-owned business is known for. Each team member maintains current ARC authorisation and stays updated on the latest technology and safety protocols across all major heating and cooling brands.

Contact HR Heating and Cooling Today

When you need honest advice, reliable service, and genuine knowledge for your heating and cooling needs, contact Matt directly at 0484 044 651 or email info@hrheatingandcooling.com.au. With our 24/7 availability, same-day service commitment, and transparent fixed pricing, you’ll soon see the difference of working with Melbourne’s most trusted family-owned heating and cooling specialists.