HR Heating and Cooling is the name that local customers trust for services and solutions.
There’s nothing more disappointing than a beautiful Heat & Glo fireplace refusing to ignite. At HR Heating and Cooling, we specialise in providing Heat and Glo services throughout Melbourne, bringing over 20 years of gas heating knowledge to every repair.
Our ARC-authorised technicians have seen and solved all the challenges these heaters face before. Whether it’s inconsistent temperatures, a strange smell or noise, or a complete refusal to work, we’re the team to trust with a fix that will last!
Your Heat & Glo gas log fire is a premium appliance designed for years of reliable service, and they are particularly popular for use in double storey homes due to the option of straight out the back venting. Our talented technicians regularly address these issues requiring a Heat & Glo repair:
The most frustrating problem homeowners face is when their Heat & Glo won’t ignite, especially during an unexpected burst of cold weather. This often results from:
Our Heat & Glo repair specialists carry the exact replacement parts needed to restore reliable ignition, helping your fireplace start smoothly every time you need it.
When your Heat & Glo system becomes unpredictable – the pilot light keeps going out, strange noises emerge, or the flames appear abnormal – these aren’t just inconveniences. They’re signs your system needs professional attention. Our technicians are trained to identify and resolve:
With around 80% of Victorian households connected to the natural gas network – the highest rate in Australia – reliable gas appliance safety is paramount. That’s why every Heat and Glo service we perform includes carbon monoxide testing using the latest equipment–so you can rest assured every time you use your heater, you’re completely safe.
When you choose us for your Heat & Glo service, you’re opting for a team that combines technical excellence with genuine customer care. We demonstrate this through our:
As a family-owned business with over 120 years of combined team experience, we treat every home as if it were our own. Our 90% customer retention rate reflects our commitment to quality workmanship and honest service.
Whether you’re experiencing problems with your Heat & Glo or simply want peace of mind through our professional servicing, HR Heating and Cooling is here to help. Our combination of specialised knowledge, transparent pricing, and genuine care for customer safety makes us the trusted choice for Heat & Glo service and repairs in Melbourne.
Contact Matt today for a quote on 0484 044 651.
We aim to fix, not replace, whenever possible.
We lock in the details and quote.
Our team arrives on time and gets the job done.
We test, check, and confirm everything works perfectly.
We recommend annual servicing for your Heat & Glo system, ideally before winter begins. This preventative maintenance helps identify potential issues before cold weather arrives, making sure it will operate reliably when you need it most.
Watch for these warning signs that indicate your system needs professional attention:
Our technicians are trained on all Heat & Glo models, from vintage units in older homes to the latest contemporary designs. We maintain relationships with suppliers to source parts for older models, making certain we can keep your cherished fireplace operational regardless of its age.
Yes, we offer 24/7 emergency services throughout Melbourne. We understand that heating failures often occur at the worst possible times, like during cold snaps or family gatherings. Our rapid response team is always ready to restore your comfort and safety.
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